1. Use of Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site. Unauthorized use of the website may give rise to a claim for damages and/or be a criminal offense.
2. Product Information
We make every effort to ensure product details, descriptions, and pricing are accurate at the time they are entered. However, we do not guarantee that the product descriptions or other content is error-free, complete, or current.
Colors may appear slightly different in person due to monitor or screen settings.
3. Orders & Payments
- All orders are subject to availability and confirmation of the order price.
- Payment must be made at the time of purchase using accepted payment methods listed at checkout.
- We reserve the right to cancel or refuse any order at our discretion.
4. Shipping
We ship orders within the United States only.
- Processing time: 1–2 business days
- Transit time: 6–12 business days
- Total estimated delivery time: 7–14 business days
For more details, please refer to our Shipping Policy.
5. Returns & Refunds
You may return your order within 14 days of receiving it, provided the items are unused, in original condition, and include all packaging.
Refunds are processed within 5–7 business days of receiving approved returns.
Please review our Return Policy and Refund Policy for full information.
6. Privacy
We are committed to protecting your privacy. Your personal data is handled according to our Privacy Policy, which outlines how we collect, use, and secure your information.
7. Changes to These Terms
We reserve the right to update or modify these terms at any time without prior notice. Any changes will be posted on this page with the revised effective date.
8. Limitation of Liability
We are not liable for any damages resulting from the use of this website or the purchase of our products, except as required by law.
9. Contact Information
For questions about these terms, please contact us:
- 📧 Email: Help@Lunaaly.com
- 📞 Phone: +1 (628) 262-7507
- 📍 Address: 163 Robinhood Dr, San Francisco, CA 94127, United States