Effective Date: June 19, 2025
At Lunaaly, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from https://www.lunaaly.com.
1. Information We Collect
When you visit our site, we may collect the following information:
- Personal Information: Name, email address, shipping address, phone number, and payment details.
- Device Information: IP address, browser type, time zone, and cookies.
- Order Information: Products you purchase, transaction details, and order history.
- Usage Data: Pages viewed, time spent, and referring websites.
2. How We Use Your Information
We use your information to:
- Fulfill and deliver your orders
- Provide customer support
- Send updates about your order status
- Improve website performance and user experience
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Sharing Your Information
We may share your information with trusted service providers for the following reasons:
- Payment Processing (e.g. Stripe, Paypal)
- Shipping & Logistics (e.g., Fedex, DHL)
- Marketing Tools (e.g., Google Ads, Email platforms)
- Legal Compliance, if required by law
These partners are only allowed to use your data to perform their services on our behalf.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Analyze website traffic
- Enhance shopping experience
- Track marketing campaigns
You can control cookies through your browser settings. Disabling cookies may affect your shopping experience.
5. Data Security
We implement security measures such as:
- SSL encryption
- Secure payment gateways
- Regular system updates and audits
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Opt out of marketing communications
- Withdraw consent at any time
To make a request, email us at Help@Lunaaly.com.
7. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Effective Date.”
9. Contact Us
If you have questions or concerns about this Privacy Policy, you may contact us at:
Lunaaly
163 Robinhood Dr
San Francisco, CA 94127
Email: Help@Lunaaly.com
Phone: +1 (628) 262-7507